We ask you to choose a password so that you will have a unique account at Hey Viv ! Once you have entered your email address and a password the checkout will store your shipping address for future orders to make reordering quick and easy. Your password will also allow you to log into the site and check on the status of your order.
Make your password short and easy to remember. If you forget your password, go to www.heyviv.com and click on "Shop" on the top toolbar, then on "Sign In". There you'll see "Forgot your password? Click Here Follow the directions and your password will be sent to your email.
If we placed your order for you over the phone then we used the beginning your email address (the part before the @ symbol) or your last name as the password.